Accessibility Statement

1. Statement and Commitment

BIG International College (UK) (“the College”) is committed to making its website accessible and inclusive for all users, including disabled people, older people, and people using assistive technologies. We want as many people as possible to be able to use this website, and we are working to ensure it is easy to see, understand and navigate, whatever device or assistive technology is used to access it.

This commitment is guided by the Web Content Accessibility Guidelines (WCAG) version 2.2 at AA level, which we treat as the standard we aim to meet, and reflects our duties under the Equality Act 2010 to make reasonable adjustments for disabled students, staff, applicants and visitors, alongside the Office for Students' (OfS) expectations that registered providers make information accessible as part of their conditions of registration.

2. Scope of This Statement

This statement applies to:

• The BIG International College (UK) website, including all pages, programme and admissions information, policies and student support content published at this domain

This statement does not cover third-party content or services that are embedded within the website but hosted and controlled elsewhere, such as the Google Maps location embeds or the Zoho contact form used on our Contact Us page. We encourage users experiencing difficulty with these third-party tools to contact us directly using the details in section 8 so we can assist another way.

3. Compliance Status

Based on our own internal review (see section 7), this website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed in section 5 below.

4. How Accessible This Website Is

Our review found that the website already:

• Is built with semantic, responsive HTML that reflows for mobile, tablet and desktop screens and browser zoom
• Declares a page language (English) for assistive technologies
• Provides descriptive alternative text for the large majority of informative images
• Gives embedded map frames a descriptive title for screen reader users
• Uses labelled navigation landmarks and an accessible mobile menu toggle

5. Non-Accessible Content

The content listed below is currently non-accessible for the following reasons.

(a) Non-compliance with the accessibility regulations

• Colour contrast: some decorative gold/tan highlight text and secondary grey text (for example small sub-labels on policy cards) do not meet the minimum 4.5:1 contrast ratio required by WCAG 2.2 success criterion 1.4.3, making them harder to read for users with low vision.
• Visible keyboard focus: two interactive controls (the mobile navigation menu toggle and the policy category filter tabs) suppress the browser's default focus outline without providing a clearly visible replacement, which makes it harder for keyboard-only users to track where they are on the page (WCAG 2.2 success criterion 2.4.7).
• No “skip to main content” link: keyboard and screen reader users currently have to tab through the full navigation menu on every page before reaching the main content (WCAG 2.2 success criterion 2.4.1).

(c) Content outside the scope of this statement

• The Google Maps location embeds and the Zoho-hosted contact form are supplied by third-party services. Their accessibility is managed by those providers and is not fully within our direct control. If you have difficulty using either, please contact us using the details in section 8 and we will provide the information another way.

6. What We Are Doing to Improve Accessibility

We are working to:

• Increase the contrast of highlight and secondary text so it meets WCAG 2.2 AA
• Restore a clearly visible focus indicator on all interactive controls
• Add a “skip to main content” link at the top of every page
• Review alternative text on all images as new content is published
• Repeat this accessibility review at least once a year, and after any significant redesign

7. Preparation of This Statement

This statement was prepared on 28 July 2026.

It was prepared following an internal self-assessment carried out by the College's marketing and digital team, comprising a manual review of the website's source code and page structure, together with automated colour-contrast calculations against the site's design palette. This statement was last reviewed on 28 July 2026.

8. Feedback and Contact Information

If you find any part of this website that you cannot access, or if you need information in a different format (for example large print, easy read, or audio), please get in touch:

We aim to acknowledge accessibility feedback within 5 working days and to respond in full within 20 working days.

9. Enforcement Procedure

We want to resolve any accessibility concerns directly, so please contact us first using the details above. If you are a student and remain unsatisfied once you have exhausted our internal complaints procedure, you may be able to refer your complaint to the Office of the Independent Adjudicator (OIA).

For general advice on your equality rights, you can also contact the Equality Advisory and Support Service (EASS).

10. Contact Information

11. Document Control